We want you to be completely happy with your purchase. If for any reason you are not satisfied with your regular priced merchandise purchased online, please return or exchange the item(s) within 30 days of the purchase date in its original condition.

Please be advised that it is the customers' responsibility to double check their order before finalizing it (color, size, quantity).

If alterations need to be made to the order after it is processed and shipped, it is the Client's responsibility to pay for the shipping back to Rival, however we will cover the shipping cost to ship you back your item.

In the case of an exchange or reimbursement, shipping fees are not refundable. An example where we WILL be providing a pre-paid return label specifically : Shipping error (product, size or color) or Manufacturer defect .

Only regular priced items may be refunded, unfortunately sale items cannot be refunded. They can however be exchanged (certain conditions may apply).

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

• Gift Cards;
• Some Health and Personal Care Items;
• Heavy Bags;
• DVD's;
• Books;
• Mouthguards;
• Custom Apparel;
• Awards.

To complete your return, we require a receipt or proof of purchase.

To return your product, you should mail your product to:

Rival Boxing Gear Inc. 9157 rue du Champ-d'Eau St-Léonard, Quebec, H1P 3M3 Canada

You will be responsible for paying for your own shipping costs for returning and exchanging your item.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Rival Boxing Gear Inc. warrants its products to be free from defects in materials and workmanship for a period of 30 days from date of purchase, provided they have not been subjected to obvious neglect or misuse. Should a problem arise with a product, we ask that you return it immediately so that we may conduct an analysis to determine if the problem stems from a manufacturing defect or improper use.

Rival Boxing Gear Inc.’s sole liability is limited to repairing or replacing products that are returned within this 30-day period, unless specific product literature specifies otherwise.

Products will be repaired or replaced with the proof of original purchase only. This policy does not include DVD's, books, mouthguards, boxing rings, MMA cages, mat covers, padding, gift certificates, custom made items, awards, etc or apparel of any kind.

Please note that any Rival Boxing Gear Inc. item purchased at a retail store or online supplier other than Rival Boxing Gear Inc. must be returned to the retailer where the item was purchased.